Shipping policy

Order Processing

All orders are processed within 1–7 business days.

While most orders ship quickly, processing times may be extended during holidays, product launches, promotions, or periods of high order volume.

If you need your order by a specific date, please contact us at hello@kittylamb.com before placing your order and we will do our best to accommodate your request.

Shipping Rates

Shipping charges are calculated at checkout based on the weight of your order and delivery destination.

Shipping Carriers

We currently ship orders using:

• UPS
• FedEx

Carrier selection may vary based on destination, package size, and shipping method chosen at checkout.

Tracking Information

Once your order ships, you will receive a shipping confirmation email containing tracking information.

Lost or Delayed Shipments

Kittylamb is not responsible for carrier delays, weather-related disruptions, incorrect shipping addresses provided by customers, or packages marked as delivered by the carrier.

If you experience an issue with your shipment, please contact us at hello@kittylamb.com and we will do our best to assist you.